Shipping & Returns

 

Shipping Information

Prices below are an estimate, Most orders ship within 1-2 business days, unless otherwise stated on the product page. Your final shipping cost and estimated delivery timeframe will be available to you during checkout.

Ground — $6 flat rate
2nd Day — $12 flat rate (currently unavailable)
Overnight – $24 flat rate (currently unavailable)

Our standard shipping method is ground shipping. We will ship your order via any of the major mail carriers, including UPS, FedEx, and the United States Postal Service. At this time we are unable to provide the option to choose your carrier of choice.

 

Easy Returns & Exchanges

You can initiate a return for most new and unopened items within 30 days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 45 days of delivery (see Product-Specific Return Policies for exceptions). We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.

If you initiate a return after 30 days, we may issue a partial refund depending on elapsed time and condition of merchandise.

Defective Product and Returns Due to Our Error
You may return defective items, items damaged at the time of receipt, and incorrect items received without penalty. Your return shipping charges will be waived.

When we receive your return, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.


Products Returned After 30 days
Because products devalue over time, we offer partial refunds for items returned over 30 days after delivery
We may reduce the refund based on the condition of the merchandise
We may also deduct the original and return shipping charges from your refund
If we send you a replacement item, we must receive the original item at our warehouse within 30 days your return initiation. Otherwise, we will charge you full price for the replacement item.

Cocktail Expert 
PO Box 255
Vidalia, LA 71373

 

Return Request Form